上貴壇時 經常出現G字頭的Error
甚至不能登入貴壇


相信並不是本人之個別問題
望改善

我都發覺4月尾開始差唔多日日都會試過出現Error，4月前果時發覺都唔會差唔多日日都會出現Error，可能真係要改善

[個人認為，有錯請指證]又可能本壇用的sever到熱天最易出現Error[/個人認為，有錯請指證]

JR5204@26M :上貴壇時 經常出現G字頭的Error
甚至不能登入貴壇


相信並不是本人之個別問題
望改善

閣下指的是 General Error?

p.s. 本壇之伺服器位於 Data Center，與天氣無關

I'm not aware of any downtime recently.

A user may be temporarily banned by the system if he initiates too many connections with the server. This may be due to viruses or spyware found on the computer. You are advised to scan your computer for viruses and spywares for your and our safety.

Normally when there are too many visitors trying to jam in at the same time (sometimes caused by faulty search engines crawlers), the system is configured to cut off these connections and restart the various services of the system. This may cause a short suspension normally for less than 30 seconds. Your patience is appreciated.

OriYuen.1802 :

JR5204@26M :上貴壇時 經常出現G字頭的Error
甚至不能登入貴壇


相信並不是本人之個別問題
望改善

閣下指的是 General Error?

[del]p.s. 本壇之伺服器位於 Data Center，與天氣無關[/del]

係

今晚有 General Error 既次數真係奇多
希望能作出實際既改善方法

* 或者換 server 會唔會係個好選擇 ?
參考下 HKBDC, hang server 次數真係極少

KR 3941．KG 4055 :* 或者換 server 會唔會係個好選擇 ?

你 想 換 server ? 出 錢 資 助 下 囉

我 諗 財 政 是 否 ok 也 好 換 server 都 係 一 筆 大 支 出 ， 如 果 你 想 出 錢 ， 我 諗 可 以 嘅

KR 3941．KG 4055 :今晚有 General Error 既次數真係奇多
希望能作出實際既改善方法

* 或者換 server 會唔會係個好選擇 ?
參考下 HKBDC, hang server 次數真係極少

Thank you for your concern and we take this issue seriously.

The situation observed was quite extraordinary tonight, the number of downtimes was much larger than normal (usually about 2 to 3 1-minute downtime within a week, compared to more than 10 tonight, mostly concentrated between 22:25 and 22:42).

As per our experience, the most common instances of downtime are caused by these reasons:

1. Members' computer may be affected by viruses that would repeatedly generate requests to the server. We have issued reminders to these members hoping they could improve the situation.
2. Members were repeatedly refreshing the page once they found the response a bit slow. This would add extra load to the already busy system and would cause it to stop responding and restarting itself. This causes longer delays than what should be.
3. Visitors' browsers have faulty configuration such as cache being too small, browser configured to check for new versions of files too often (in extreme cases we found that a visitor's browser requested to check the status of images used in the forum for up to 202 times within 30 minutes).
4. A sudden increase of number of visitors, which is most likely to be the case tonight.

In view of this, we may be utilising more "soft" measures to improve the situation by educating visitors about proper browser configuration and also what to do when they see the server not responding promptly. We may also consider narrowing down the areas open to all visitors, in order to reduce the load on the server.

B438 :

KR 3941．KG 4055 :今晚有 General Error 既次數真係奇多
希望能作出實際既改善方法

* 或者換 server 會唔會係個好選擇 ?
參考下 HKBDC, hang server 次數真係極少

Thank you for your concern and we take this issue seriously.

有時上　貴壇速度突然由快變慢
由慢變死機
甚至出現General Error

希望如KR 3941．KG 4055所說
盡快作出實際的改善方法